How confidential and effective is telemedicine?

Telepsychiatry and telehealth therapy can be effective for most conditions. There is a good research base to show that mental health care can be delivered effectively virtually, with face to face interactions in real time having the best evidence. Most payers will only pay for this type of telehealth treatment for mental health conditions. This is a rapidly evolving space, so be sure to check the protocols for your organization, and what is covered by the insurance carrier before you begin. For confidentiality, there are many HIPPA compliant platforms available in the market. However, it’s important to be aware that commercial applications like Skype and Facetime do not have this privacy protection and should not be used professionally. The American Psychiatric Association provides useful information and toolkits on telepsychiatry.

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