Consult FAQS

Have questions about requesting a consultation? See quick answers below.

  • Any mental health professional in clinical practice setting can request a consultation. This includes physicians, nurses, psychologists, social workers, physician assistants, counselors, administrators, case managers, and peer specialists.

  • All questions are answered by a Clinical Expert Team of national experts in SMI. They represent Emory University, Harvard Medical School, Mental Health America, National Alliance on Mental Illness, University of California - Los Angeles, and University of Texas - Austin, and other institutions.

  • Once submitted, all of your questions are listed in your consultation dashboard and you receive email notifications when there is activity on any of your consultations. Your consultation dashboard allows you to access all consultations that are new, in progress, or closed.

  • You can request as many consultations as you need on any topic related to serious mental illness (SMI). If you have questions about various topics, submit them separately as they may be answered by different experts on the Clinical Expert Team.

  • Ask us about any topic related to serious mental illness. This includes psychopharmacology, alternative therapies, recovery supports, psychosocial interventions, patient and family engagement, education, and much more.

  • Yes, SMI Adviser is completely secure and your information is protected. All information is protected by an enterprise-level security infrastructure. The only individuals with access to your information are those directly affiliated with SMI Adviser, such as the Clinical Expert Team. Your questions will not be shared with other organizations.

  • SMI Adviser does not share any information you submit with any other organizations of any kind. The only individuals with access to your information are those directly affiliated with SMI Adviser, such as the Clinical Expert Team.

  • In order to ensure that you are a mental health professional, we have to ask you a few questions so we can verify your information such as your phone number and zip code. This also lets our Clinical Expert Team customize any evidence-based answers based on regional data or resources.

  • SMI Adviser is provided for general educational and informational purposes. It should not be construed as medical advice in connection with the care of a particular patient or as a statement of the standard of care. It is not necessarily inclusive of all potential treatments. The activities and materials offered through SMI Adviser should not be considered as providing the basis for any certification or authorization to prescribe or administer medication. SMI Adviser is not intended to be a substitute for independent professional medical advice, diagnosis or treatment. SMI Adviser does not endorse or recommend any pharmaceutical or other treatment as an appropriate course for any particular patient or condition. The advice of a physician or other qualified health provider should be obtained for a treatment recommendation or to answer any questions regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or seen on SMI Adviser. SMI Adviser is provided as-is and is not guaranteed to be correct, complete or current. APA makes no warranty, expressed or implied, about the accuracy, applicability, fitness, completeness or reliability of the information contained within SMI Adviser. APA assumes no responsibility for any injury or damage to persons or property arising out of or related to any use of SMI Adviser or for any errors or omissions. The limitations applicable to the SMI Adviser consultation feature are set forth at:

Join our #MissionForBetter now

Sign up for our newsletter. We’ll let you know about new resources, education, and more.