King County Health and Human Services Transformation: The Familiar Faces Initiative

This resource was selected by SMI Adviser content partners and approved by the SMI Adviser clinical expert team for inclusion in the knowledge base.

The Familiar Faces initiative is systems mapping, design, and improvement work centered on creating a system of integrated care for complex health populations that can eventually benefit any user of publicly funded health services. Familiar Faces are a sentinel population defined as individuals who are frequent utilizers of the King County jail (defined as having been booked four or more times in a twelve-month period) and who also have a mental health and/or substance use condition. This population was selected as the focus of the initiative with the idea that improving the health and social outcomes of this group would result in a more meaningful understanding of the types of opportunities that the Affordable Care Act and Medicaid expansion makes possible for a community.


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