Innovations in Telemedicine Platforms to Assist the Treatment and Recovery of People with Serious Mental Illness (SMI)

Aug 7th, 2019
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The Harris County Sheriff’s Office (HCSO) and The Harris Center for Mental Health and Intellectual and Developmental Disabilities (IDD), the designated local mental health and IDD authority for Harris County, are midway through a three phase implementation of their Clinician and Officer Remote Evaluation (CORE) program pilot. Their CORE program is a Telehealth Strategy of responding to mental health crisis calls utilizing a tablet and a HIPAA compliant technology platform to connect a law enforcement first responder in the community with a mental health clinician at the time of the 911 dispatch. This proposed webinar will highlight the experience and benefits of this collaborative effort between law enforcement and a large behavioral health system in utilizing technology to address the growing number of mental health calls in the nation’s fourth largest county.

This webinar will provide a discussion of the needs driving this innovative Telehealth approach, the goals of the project, and the recognized challenges and benefits of this strategy. This project has multi-stream funding model from Harris County Sheriff’s Office, The Harris Center for Mental Health and IDD, and the Texas Health and Human Services Commission. Additionally, funding for evaluation to be completed by the University of Houston Downtown (UHD) and an implementation guide to be developed by HCSO, with input from UHD and The Harris Center, has been generously provided by Arnold Ventures.


Wayne Young, MBA, LPC, FACHE – Chief Executive Officer of The Harris Center for Mental Health and IDD (The Harris Center).

Frank Webb, M.Ed., – Project Manager for the Harris County Sheriff’s Office Bureau of Mental Health and Jail Diversion where he oversees special projects.

Aug 7th, 2019

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